Bolt Pharmacy Complaints
At Bolt Pharmacy, we are proud of our high standards and our quality of service. The majority of our customers are very happy with the services that they receive from us. However, there may be occasions where we do not get things right and may wish to complain about a service or a product. For any complaints, please contact us via post, telephone or email using the details below and we will endeavour to rectify the issue as soon as possible.
Write in to us: Unit 15, The Hub, Commercial Road, Darwen, Lancashire, BB3 0FL
Unit A3 Challenge Court Blakewater Road, Blackburn BB1 5EU (Coming soon)
Telephone: 0330 043 3771
Email: hello@boltpharmacy.co.uk
We will acknowledge your complaints within 72 hours of receiving them and aim to resolve the matter within 7 to 14 days of receipt. In a few cases, this timeline may be exceeded, but we will inform you of the progress throughout the period. In the majority of cases, however, the issue is resolved in a matter of days. For urgent matters please phone us instead so we can resolve the issue as soon as possible.
